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Forum Discussion
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
I am being told I'm over my Limit.
I have over the years recommended many people to Dropbox and in return was given 500mb per recommendation as a bonus.
I've built up to 19Gb of space in my account.
My drobox files amount to only 3.9gb.
I am being told I've used 22gb of my 19gb allowance and should reduce files.
As I am the only user and hardly ever share files, this doesn't appear right.
I cannot see the size of the individual files in the drobox account, but my Offline folder shows only 3.9gb in Total
I am so disappointed that I will stop recommending Dropbox unless I can resolve this.
Rich
Super User II
Super User II
flyingboy wrote:
My drobox files amount to only 3.9gb. I am being told I've used 22gb of my 19gb allowance and should reduce files.
Check your Backup page. You may have enabled the backup feature.
