We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

hekeha's avatar
hekeha
Explorer | Level 4
2 years ago

Invitation to Dropbox too old

Long time ago (2011) I invited my brother to Dropbox, but now that he tries to activate the link, the link does not work - what to do?
Thank you in advance!

/Henrik

Dropbox Basic
Quota
Referrals
Storage space
  • Hannah's avatar
    Hannah
    2 years ago

    Hey hekeha, just to clarify, sharing a folder doesn't really count as a referral.

     

    If your brother created an account without using the referral invitation, there's really not much we can do.

     

    If you follow the steps to send a referral on dropbox.com and choose the "copy link" option instead, can your brother sign up through there?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey hekeha, thanks for posting to our Community.

     

    Can you please let me know what you were trying to do with this inivitation?

     

    Was this a referral, so you can gain extra space? Or perhaps an invitation to a shared folder?

     

    Let me know and we'll go from there.

    • hekeha's avatar
      hekeha
      Explorer | Level 4
      2 years ago

      This was a referral but also intended to share a folder.
      Thanks, Hannah!

      /H.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        hekeha wrote:

        This was a referral but also intended to share a folder.

        Have you recently tried to send him a referral through your Referrals page? If you only sent him an invitation to join a shared folder, that doesn't count towards a referral.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!