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neilBar's avatar
neilBar
Helpful | Level 5
2 years ago

If I upgrade and then revert to basic do I lose the space I earned?

Hi all, 

If I upgrade from Dropbox basic and then find I need to revert to basic, do I lose the basic expansion space I earned by making referrals.

I earned 6.2G which suits me well, I'm unsure that I'll use much more, but I could not manage if it reverted to 2G

Does anyone know for sure please?

 

many thanks

Neil

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    neilBar wrote:

    If I upgrade from Dropbox basic and then find I need to revert to basic, do I lose the basic expansion space I earned by making referrals.


    No, you won't lose the original space earned through your referrals. As long as you're on a paid subscription your referral space will double from 500MB to 1GB each. After you downgrade back to Basic your referral space will be halved back to 500MB each.

  • bucky_geo's avatar
    bucky_geo
    Explorer | Level 4

    My basic account is 6 Gb. If I upgrade now, and later revert to "basic", will my capacity revert to the original 6gb?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hi there, bucky_geo, thanks for posting to our Community!

       

      I moved your post to a thread that has some info you'll be interested in.

       

      Check it out and let me know if you have any questions.

       

      Cheers!