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EmmaJo 's avatar
EmmaJo
Explorer | Level 4
2 years ago

Have received a message from Dropbox saying that I will lose access to my files, if I don’t upgrade

I have received a message from Dropbox saying “Don't lose access to your files. Your files have stopped syncing because your Dropbox is full. Make sure you always have the latest version of your fi...
downgrade
File access
Quota
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

You wont actually have any files lost/deleted, however, what it means (the email is BADLY worded!) is that Dropbox isnt syncing. So, the files that you see online and syncing between devices has stopped and does not include everything you have on your computer. So, those files are basically at risk now - if you delete them/wipe the machine etc. then you wont be able to recover them because they are not on Dropbox at all. However, they are on your computer still and ARE safe., 

  • EmmaJo 's avatar
    EmmaJo
    Explorer | Level 4
    2 years ago

    Thank you for your response, which has given me some peace of mind.  Regards

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