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Forum Discussion

Fridtjof1's avatar
Fridtjof1
Explorer | Level 4
11 months ago

Hard drive is full, even though the files are online only.

I have made lots of files online only to free up space on my hard drive, but dropbox has stopped syncing claiming that there is not enough disk space. The top level folder says that it has 5TB of c...
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stephaniediffin's avatar
stephaniediffin
New member | Level 2

I have made all of my dropbox folders online only but my computer's storage is still full from files that it says are from dropbox. These are shared files from an organization so I'm afraid to delete them from my computer but they've taken over my entire hard drive. And, every workaround I've tried from dropbox has not solved the issue.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey stephaniediffin, sorry to hear about this.

 

Are you on a Windows or a Mac computer?

 

What's the Dropbox app's current syncing status and version, when you hover your mouse over the Dropbox icon?

 

And lastly, can you let us know what steps you've tried so far?

 

Thanks in advance.

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