You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Gaia S.1's avatar
Gaia S.1
New member | Level 1
10 years ago

Dropbox says FULL storage even when delete files

My dropbox is not updating, keeps on saying full storage when I have deleted lots of files. Help?
FAQ
Storage space
  • Jane's avatar
    Jane
    7 years ago
     
    Sorry to hear about the confusion caused! 
     
    As an initial point of reference, you may have a look at your Account tab online to see whether it’s your personal or shared files that are putting you above your storage capacity. 
     
    If you need just a little additional quota (as our basic accounts come with 2 GB of space), you can always follow these simple steps. 
     
    Keep us updated here in case you have additional questions, so as to help you out as much as we can. Thanks & wishing you a great weekend ahead! 
Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 years ago

Are you a member of any shares? Remember that uses up space - possibly as soon as you are deleting files.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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