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Forum Discussion

djhgarvin's avatar
djhgarvin
Explorer | Level 3
2 months ago

Chatting with the sales team didn't help with my inquiry to increase my storage space

As a fairly long-term customer...I want to give a STRONG recommendation that you have some sort of way for us to speak by phone with sales and tech assistance...The chat option is terribly frustratin...
  • Walter's avatar
    2 months ago

    Hi there djhgarvin - thanks for taking the time to share your thoughts on this with us and I'm sorry to hear about this.

     

    I've passed your feedback about your support options and your experience with our sales team on to the team and you can let us know if you have anything else to add.

     

    Thanks!

     

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