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renatogdn's avatar
renatogdn
New member | Level 2
7 years ago

Annoying pop-up notifications (running out of storage) - How to stop them?

Do any of you know how to stop the VERY annoying pop-up notifications that Dropbox app on Mac keeps on showing every few minutes when you are running low on storage?

This is very annoying and I could not find any info on how to disable this specific notification, as there is no option for that under Preferences/Notifications.

Thank you.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    Hi there renatogdn, thanks for posting your question on the Forum, & welcome aboard! ⛵
     
    Currently, this isn’t available as Mark mentioned, but I’m more than happy to pass your comments along to the dev team. However, I would recommend checking out how to stop notifications on macOS Sierra as a workaround, although it should stop all notifications. 
     
    Let me know if you have any additional questions & I’ll make sure to get back to you as soon as possible. In the mean time, hope you have a wonderful day ahead! :innocent:
    • fbl's avatar
      fbl
      New member | Level 2

      Is there an ETA as to when this option will become available or it's not in the works?  It's really annoying me too.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        Dropbox never release roadmaps of features I'm afraid fbl.

        We wont know if/when its coming until it happens.
    • MikeAtKorell's avatar
      MikeAtKorell
      New member | Level 2

      Well, I suggest you politely ask the team to find a way. Because if you don't, I will stop paying for Dropbox proffessional and go to one of your competitors. It is distracting enough that I have to turn Dropbox off while I'm working, and I am sure you can see the problem with that?

      Seriously, what user interface designer has a sections called 'Notifications' in which there are items called "New files synced" and "Opened files and folders", and then makes them not work.

    • per02's avatar
      per02
      New member | Level 2

      I'd love this to stop on my desktop and laptop as well! Please post if changes are made. Thank you.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey there per02

         

        I will pass your comments along our dev team for consideration - thanks for this feedback.

         

        In the meantime note that you could probably tackle this by adding more space to your account through referrals bonuses or other promotions or moving files that don't need to sync out of your Dropbox folder. The other way would be to upgrade your account or leaving any shared folders that put you close to your account's overall quota.  

         

        I know it's not much but I sure hope this helps. Thanks for using Dropbox!

    • jeedee23's avatar
      jeedee23
      Explorer | Level 4

      That does not work anymore. This is driving me crazy. FOR EVERY FILE of the 400 000 files this horrendous pop-up comes up.

      So much for 'background activity"! So I had to shut down the complete activity center

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Sorry to hear you're having issues with our desktop app's notifications on your computer jeedee23.

        Can you provide some additional information about your current setup such as the OS of the device you're using and our desktop app's version as well?

        Hint: Our latest stable version is 75.4.141. 

        If you're missing visual elements on the desktop app's preferences (which is the place you'd need to go to change your preferences about notifications), could you forward me a screenshot of how it looks like on your end so I can have a visual too?

        Thanks in advance!

         

        [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]