We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DavidJ1's avatar
DavidJ1
Explorer | Level 4
8 days ago

Xmind always a conflict copy

Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as...
  • Walter's avatar
    Walter
    8 days ago

    Did you take a look at the Help Center article I linked above, Dave?  

     

    In general, note that if you are sharing the data between devices you must NOT run the application on more than one computer at a time as this will generate file conflicts and other problems. Thus, the pattern needs to be:

     

    1. Let files sync

    2. Start application

    3. Save files

    4. Quit application
    5. Repeat on different computers.


    One workaround that can be used to prevent conflicted copies is to move the file out of the Dropbox folder while editing it. Doing this causes the file to appear as deleted and doesn't allow other users to edit the file. Once you're done editing, you can move the file back into its original location in the Dropbox folder. It will reappear with your edits for all users who have access to that file.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!