We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Rich
Super User II
Katherinemillle wrote:
I have a Basic plan. I’ve uploaded nothing ... and only use it ... to download from a shared folder ... My account is telling me I’m over capacity
If you're a member of a shared folder, the content of that folder takes space in your account.
If you only need download access, ask the owner of the folder to send you a view-only shared link instead.
Katherinemillle
2 years agoNew member | Level 2
Thank you so much for this suggestion. I’ll ask the orchestra manager and see if that was the cause!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!