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Forum Discussion

Alex Kasper's avatar
Alex Kasper
New member | Level 1
4 days ago

Why do I need to sync my files manually on the desktop app?

I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download sta...
Desktop
Mac
Sync
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    4 days ago

    Can you send me a screenshot of what you see in your Finder > Dropbox folder?

    • Alex Kasper's avatar
      Alex Kasper
      New member | Level 1
      3 days ago

       

    • Alex Kasper's avatar
      Alex Kasper
      New member | Level 1
      3 days ago

      0 bytes until I open and the selected clip starts downloading

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 days ago

        Hey Alex Kasper, if you select multiple files and then right-click on them, do you see the "make available offline" option?

        If not, please send us a screenshot of what options you see.

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