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Forum Discussion
StevieP
4 years agoNew member | Level 2
Why can't I upload into a shared folder?
I was invited by another Dropbox user to share files with him into folders on his account that he created. He pays for a ton of storage. But when I upload anything into his folder, it counts against ...
- 4 years ago
Hi StevieP, thanks for joining the Community!
The Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders.
As every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account.
If you need to upload files to their account, they can create a file request for you to do so, without using up any of your quota.
If you need any more details, feel free to message back!Mod note: updated links in post [last update 2023]
DragonUser3
4 years agoNew member | Level 2
Hello,
I am invited to a shared Dropbox folder. I can enter the shared folder with a link in the webapp. But I can't enter the shared folder when I enter it in the desktop app, because it says I need more space. Also, when I enter the folder via the link, I can open and download the files. But I am not able to upload any files.
I have no Dropbox abonnement. My friends also do not have an abonnement, but they can upload files and open the files via the desktop app. I would like to upload files in this shared folder like my friends.
Please can you help me? Thanks in advance.
- Megan4 years agoDropbox StaffHi DragonUser3, thanks for posting to our Community!
Can you clarify if you've been invited directly to the shared folder, or if you're using a shared link to access it?
If you're using a shared link, you shouldn't have the ability to upload content to it.
Also, can you check your account's quota here, and let me know?
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