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Dimitriu's avatar
Dimitriu
Explorer | Level 4
2 years ago

Why are some online folder not on my computer?

Hello   Just got a new computer, running the latest Mac OS. I installed the latest dropbox version and chose the folders I need to have locally on my computer. However, I can't see the "cloud...
Desktop
Sync
  • Megan's avatar
    Megan
    2 years ago

    Hi Dimitriu, it's absolutely clear.

     

    However, as both Walter, and Hannah mentioned, if you have selectively synced the content, that would explain why you can't see them in your Dropbox folder anymore.

     

    Feel free to send us a few more screenshots of your selective sync settings, along with the app's syncing status, just for us to check if the app is maybe still syncing content.

     

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Dimitriu, thanks for bringing this to our attention.

 

Are you referring to the selective sync feature? This prevents the folders from even appearing on your machine.

 

This will help me to assist further!

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