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Rachel W.11's avatar
Rachel W.11
New member | Level 1
9 years ago

Warning message about deleted files

I have received an email alert from Dropbox, advising that I have deleted a large number of files from my Dropbox Pro account. When I log on to the web portal, or when I look on my Mac, all of my f...
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  • Mark's avatar
    Mark
    8 years ago
    The deleted page wouldnt show it I'm afraid (in fact I personally find that page a bit useless!). The page doesnt show 'large deletions'.... helpful eh?

    Anyway!

    If you havent seen files go missing and Events (www.dropbox.com/events) isnt showing them I'd assume its a system error. That, or, it was actually an email that isnt from Dropbox - some of the more recent phishing emails going round have been very authentic.
Rich's avatar
Rich
Icon for Super User II rankSuper User II

Have you moved or renamed a large folder? If so, Dropbox sees that as a deletion of one folder and the creation of a new one, which could trigger the deletion email that you received.

PeterKnape's avatar
PeterKnape
Explorer | Level 4
7 years ago

Thanks Rich,

You are right. I moved a folder, than got a "you deleted 80 mes... ". No items in delete folder, oeoeoeoef.

Could be more intuitive :-)!

 

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