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Forum Discussion

Fairsarae's avatar
Fairsarae
Helpful | Level 6
2 years ago

view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and D...
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  • JasonSilverDBX's avatar
    JasonSilverDBX
    9 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  We've heard your concerns, and after careful consideration, we've decided to remove this feature.  This change will be implemented within the next couple of days by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
chougulu's avatar
chougulu
New member | Level 2
2 years ago

Dropbox, this is a broken feature, with inconsistent user experience, and got rolled out to impact your customers who are paying for your service without articulating what it means or how to opt out. Just ROLL IT BACK. Telling from earlier replies to this thread, you clearly have no idea how your users are using folder sharing for their business like these who sell digital downloads. Sharing a view-only link while keeping Share Folder disabled is a clear indication the user doesn't want others to join the folder, and your Join Folder (and even highlighted) just turns the folder shared, and then Unshare Folder just breaks all past linkes shared. This is ridiculous design with rookie mistakes. Whoever designed this and pushed this rollout should just take the responsibility to roll it back for your users, give peace back to your users, and then re-work on this half-baked stuff.

  • Kommandant86's avatar
    Kommandant86
    Helpful | Level 6
    2 years ago
    I have been in contact with support, and unfortunately, they were absolutely unhelpful. They told me to clear the app's cache, as if I didn't know that it has nothing to do with the current problem. It's just insane. This new "update" is only making everything worse and more inconvenient.
    • samirj's avatar
      samirj
      Helpful | Level 5
      12 months ago

      SAME , support was not trained or aware of this new changes

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