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Forum Discussion
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred,...
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
I'm having the same issue. I'm trying to upload videos of my recently deceased father for my family members and Dropbox keeps converting them to jpegs. It is completely not helpful for Dropbox employees to just tell people that isn't happening. This thread is just people saying they are having this issue and Dropbox people insisting its not possible. How do you think that is helpful? I have videos taken from my iPhone in Apple Photos on my computer. When I drag the videos to Dropbox, it converts the .mov files to .jpeg, static images. It's maddening at a time I really don't need to be annoyed as I prepare for my father's funeral. You telling me that isn't a thing, is not helpful.
I would love to hear a solution as well. I basically gave up trying a few months ago and have just been using a different service.
