We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred,...
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
Thanks, Jay...Well, I have the videos on my Mac in a folder (not a Dropbox folder) in Finder. I selected the videos in that folder, and dragged them into the my Dropbox folder which was open in the Dropbox website , like the Dropbox instructions said, and as it allows me to do. What was strange was that they took many many minutes each to transfer, just as a video would. Then voila! they were transformed into jPegs. I won't bore you with a screen shot of a jPeg file name.
In addition, I've spent hours and hours and hours transferring 2000 photos from a 2014 iPad, in batches of a 200 at a time, (because the app crashes if I try to transfer more) using the Dropbox uploader feature in the app, using the + feature, and they all turned into jpegs as well, and of course they look flat compared to the sizeable orginals, which I want to keep in their original format. Also, that Dropbox app doesn't transfer Live photos or videos. It's so frustrating, it seems to me that the Dropbox app's job is to allow me to transfer my files to Dropbox, and then back again. But I can't make it work.
I'm sure I'm doing something wrong with both my devices...and hope you can help! Many thanks in advance.
This is so terrible. It happened to me too. And I didn’t catch it in time so I deleted my videos from my phone after moving them to dropbox. My videos are lost!! I’m very upset.
- I am truly sorry you lost them. I’m learning that even though we think the digital age tells us that we’ll have things forever, we can’t guarantee it. It then becomes a philosophical problem and not a technical one.
- And check your phones deleted files. Maybe they’re still there. I can’t help you with how to do it sadly. But your phone doesn’t want to give up anything in order to use up more room in its memory.
