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Normanvh's avatar
Normanvh
Explorer | Level 4
2 years ago

Upload extremely slow

Since I've installed Sonoma 14.0 on my MacBook Dropbox takes ages to uplaod 145mb. Waiting for days to get my map sync and still not working. I've removed the map, put it again on Dropbox. I just takes hours for one file of 15mb to upload. I did not convert Dropbox to use the new mapping system, Im affraid my uploads will take forever after I do that. Please help if someone knows the solution. (Oh my network uplaod has been set to max).

Desktop
Mac
Sync
upload
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi there Normanvh - thanks for flagging this with us.

     

    Could you let us know the app's status and version as shown in your menu bar at the moment? 

     

    Did you reboot your computer and/or the Dropbox desktop app since you first noticed this? 

     

    While we're at it, are you facing the same issue if you upload through a web browser?  

     

    Let us know what you find and we'll take it from there. 

    • Normanvh's avatar
      Normanvh
      Explorer | Level 4
      2 years ago

       I've Dopbox v186.4.6207, yes I did a full reset of everything, tried several network, restarted the computer several times, set the upload speed to max etc etc

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Normanvh, hope you’re doing well. 

         

        Can you right click on your local Dropbox folder for me, and go to “Get info”? Please send me a screenshot of the next window that will appear.

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