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Ryan T.6's avatar
Ryan T.6
Helpful | Level 6
3 years ago

Updating #### files , 5000+ files

I bought 2TB dropbox a few week ago. After syncing it still says Updating 5,### files. What is it doing? will it ever be done updating files? everything seems to be backed up and synced. ive set many...
Desktop
Sync
  • Ryan T.6's avatar
    Ryan T.6
    3 years ago

    I figured it out.

     

    I had a broken iCloud Library with 5600 files/pictures but wasnt taking up any disk space. When you go into the folder you just see Xs on all the icons/previews. Comparing the size of the pictures folder in Dropbox web with the folder on my computer via Wiztree helped.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Ryan T.6, thanks for bringing this to our attention.

 

Is this occurring for files in specific folders, or just in random locations?

 

This will help me to assist further!

  • Ryan T.6's avatar
    Ryan T.6
    Helpful | Level 6
    3 years ago

    This is my entire Dropbox after I did the backup process of all my main folders. It has otherwise finished syncing. Image below.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Could you try fixing the hardlinks and permissions by using these steps?

      • Ryan T.6's avatar
        Ryan T.6
        Helpful | Level 6
        3 years ago

        Thanks for the idea Jay but no luck.

        I pause a few different times, do both commands (or just 1 and unpause), and still happens.

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