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Forum Discussion
Unable to upload .mov videos
Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
I figured it out. I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox. Might work for you.
Walter
Dropbox Staff
Dropbox StaffSorry to hear you're having issues with this Clomax; could you post a screenshot of the exact error you get?
Hello,
I am also having issues with uploading MOV files. It says the following files are not supported and could not be uploaded. Do the rest of you also have the same issue? I am using the web based version as my computer is too small to download the app.
I never did find a fix for my issue. I just kept trying, and eventually it would work. But only after many failed attempts. There was no explanation or help from Dropbox. I ended up cancelling my subscription after that. Sorry I caouldn't be of more help.
vonwoo Oh that is such a shame that Dropbox were unable to find a solution after they were commenting... @dropbox have you been able to find a solution for this since March 2020? I used to be able to upload mov files prior to this, so I don't know what has changed?
Regards
Rocky
- Walter
Hey there Rocky006; thanks for joining the discussion here.
May I ask if you've tried any other browsers than the one you used originally so far?
