We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

StuartN's avatar
StuartN
Helpful | Level 6
2 years ago

Trouble uploading

Windows 11 user. When I drag and drop a folder or file onto the Dropbox folder in Windows Explorer, the upload fails saying I need permission. I've tried Windows copy and move, and TeraCopy and Ter...
  • StuartN's avatar
    StuartN
    2 years ago

    Update: I found the solution.

    Even though I am logged in using the owner's ID and password, Dropbox still sees my computer as someone the "Team" works with and not a bonified paid user.

    The resolution was to go to dropbox.com > Admin Console. On the next page, click Settings, scroll down to Content, then open Top Level Content Management and change the setting from Only Admins to Everyone.

    Of course, this is only advised if you trust all team members and "people your team works with" to have this ability.

    But, that was the permissions problem. It was not my computer, firewall, virus protection, or modem/router. I could upload to certain folders while I could not even create new folders.

     

    Thanks for your help but, I obviously do not understand how Dropbox works. They seem to have their own interpretation how files should be transferred. It may be a limitation in their structure or coding but, it doesn't work like so many other file systems I use, either local or cloud based.

     

    Since no one else is having a similar problem and I believe my PC is working as it should, then it must be me not understanding Dropbox mechanics. I must say, in the years I've had a personal account, it has never worked to my sensibilities.

     

    I will just keep studying and finding workarounds and hope to someday understand it. I'll close this thread, if I can figure that out too.

    Thanks for the help and responses.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!