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Heimlick's avatar
Heimlick
Explorer | Level 3
3 years ago

The local Dropbox folder keeps re-appearing, even after deleting it.

I want to totally remove Dropbox from my Windows 11 PC. I have tried all on-line suggestions and the folder still comes back after I delete it. I have turned off the wireless so nothing can update it...
Desktop
Folders
Sync
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Heimlick, let's see what we can find on this!


The Dropbox folder remains on the device after you uninstall the program unless you choose to delete it.

 

Have you tried unlinking your device remotely? Once you do, can you then delete the Dropbox folder and see how this goes?

 

Thanks!

Heimlick's avatar
Heimlick
Explorer | Level 3
3 years ago

Thanks I did that and it still comes back. It may be a Dropbox that’s tied to some other account.  As I said I can delete it briefly but minutes later or after a restart it returns.  I reinstalled the Dropbox app several times but it asks to rename the existing Dropbox folder which it can’t. It leaves that folder alone and will install itself in any another folder. This is like some kind of cancer!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hi Heimlick, assuming that the Dropbox desktop application has been fully uninstalled, are there any files in the Dropbox folder when it appears?

    Have you tried closing all running programs and then delete the folder to see if it remains deleted?

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