We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Kvothe_The_Bloodless's avatar
Kvothe_The_Bloodless
Helpful | Level 5
12 months ago

"That didn't work for some reason" when viewing a shared link

I keep getting "That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help." when opening a link that was shared with me. I already asked ...
Error Messages
Share
Shared Links
  • Kvothe_The_Bloodless's avatar
    Kvothe_The_Bloodless
    12 months ago

    So the issue was that I didn't have enough space for the shared folder. Would have been nice if Dropbox had just told me that.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi Kvothe_The_Bloodless, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!