We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

johnrinek's avatar
johnrinek
Helpful | Level 6
3 years ago

Syncing icons on the files in the Dropbox folder have changed

Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that ...
Desktop
GUI
Sync
arigoldfilms's avatar
arigoldfilms
Collaborator | Level 10

Please Upvote and comment on the idea of "change them back!" here. That's the only way to get Dropbox to pay attention: https://www.dropboxforum.com/t5/Dropbox-ideas/Can-we-have-the-old-syncing-icons-back/idc-p/619917#M75732%3Futm_source=community&utm_medium=email&utm_campaign=e21

 

johnrinek rusdom michael tan ppadmin Maximilian89 jackprest William F.5 @michela6

Joseph R.15 RobT43 me-db cindy t.3 ABW31 Mantas212 leandrosilva 

Everyone please upvote on the "suggestion" thread linked above.

Dropbox won't listen to us on this thread!

Mantas212's avatar
Mantas212
Helpful | Level 6
3 years ago

Same here, already voted

  • ppadmin's avatar
    ppadmin
    Collaborator | Level 8
    3 years ago

    I would also suggest contacting DB support on Twitter (@DropboxSupport) and expressing your frustrations with this pointless change. You can direct message them and they will definitely get it.

    • leandrosilva's avatar
      leandrosilva
      Collaborator | Level 10
      3 years ago

      Thanks for the suggestion ppadmin

      Contacted them on Instagram late July and a few moments ago on Twitter.

       

      • leandrosilva's avatar
        leandrosilva
        Collaborator | Level 10
        3 years ago

        Dropbox support reply.

        In other words: "What are you talking about?" or "Can you please waste more of your time so we can be aware of what is happening in the company we supposedly provide customer support?"

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!