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Forum Discussion
ghanson752
2 years agoExplorer | Level 4
Sync never finishes - Windows Dropbox v171.4.6182
I've used Dropbox for years and never run into this issue.
Dropbox is stuck syncing about 8,500 files (1.2 GB) (the exact number changes from moment to moment). Many folders are stuck with the ...
- 2 years ago
No problem, ghanson752.
Can you please simply reinstall the Dropbox app through this link, to see if that helps?
Hannah
2 years agoDropbox Staff
Sorry to see your syncing is stuck, ghanson752.
Can you try the steps outlined in this article, to see if they help?
Let me know how it goes.
- ghanson7522 years agoExplorer | Level 4
Thank you for your quick response! Unfortunately I've gone through most of these suggestions to no avail.
I am currently trying to delete some unnecessary files to reduce the total number - Apparently a few creative apps were using my Dropbox drive as cache.
I'm not sure but it seems like recently changed files are being synced properly but there's a large backlog of files that just sit there syncing and doing nothing.
- Amanda_EGD2 years agoNew member | Level 2
Estou tendo o mesmo problema, meu arquivos ficam sincronizando, mas nunca termina ... já fiz tds os passos do link enviados a cima, ja reiniciei a maquina, já testei aminha internet que está ok... mas nada resolve.
Fica marcando como sincronizando, mas nao baixa o numero e nao aparece a taxa de download.
- Hannah2 years agoDropbox Staff
Thanks for the update ghanson752 and sorry to see you're also having this issue, Amanda_EGD.
Can you both click on the Dropbox icon in your system tray, then on your initials/profile pic and then on "view sync issues", to see if there's anything there?
- ghanson7522 years agoExplorer | Level 4
Thanks for the reply, it says "no issues."
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