We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
eduardbekker
2 years agoExplorer | Level 3
Stopping synchronisation of Dropbox on Mac OS12
So. I'm still active with MacOS12. I still like it and my Mac can't handle an upgrade to a higher level. I heard that my version of Dropbox will no longer be supported. And especially the synchroniza...
- 2 years ago
Hey eduardbekker, thanks for posting to the Dropbox Community today.
I do understand where you're coming from and we really appreciate your feedback here.
Unfortunately, as of June 2023, the Dropbox desktop app will no longer work on any Mac device running macOS 10.12 or older.
You can take a look at this article for more info on what you can do about this.
Let me know if you have any questions.
Hannah
2 years agoDropbox Staff
Hey eduardbekker, thanks for posting to the Dropbox Community today.
I do understand where you're coming from and we really appreciate your feedback here.
Unfortunately, as of June 2023, the Dropbox desktop app will no longer work on any Mac device running macOS 10.12 or older.
You can take a look at this article for more info on what you can do about this.
Let me know if you have any questions.
- jhsgi2 years agoNew member | Level 2
Will the Dropbox client on macOS 10.13 High Sierra continue to work after June 2023?
TIA
- Jay2 years agoDropbox Staff
HI eduardbekker, this change only affects Mac OS 10.12 Sierra, so 10.13 High Sierra will continue to function after that date.
- Mathildea2 years agoNew member | Level 2
I feel also very sad about this decision...
My Imac from 2011 is still working nicely , so you are responsible for a planned obsolescence !
I really liked Dropbox and used it everyday for years and was happy to pay for it.
This is a huge disappointement.
- Jay2 years agoDropbox Staff
Hi Mathildea, thanks for the feedback. We regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements, and these are not always compatible with older systems.
Apple stopped providing security updates to macOS 10.12 in 2019. Due to this, we are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!