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Arun7's avatar
Arun7
Explorer | Level 3
31 days ago

"Something went wrong. Don’t worry, your files are still safe" error when viewing shared files.

Hey, I have been trying to view some shared files but they always pop up the error: "Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check our Sta...
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DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi Arun7,

 

Thanks for reaching out. 

 

Can you please send us a screenshot of where this is happening? Is it on our website? 

 

We can take it from there. 

cdc manchaca 's avatar
cdc manchaca
New member | Level 2
31 days ago

 

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