We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
nle
8 years agoNew member | Level 2
Sign-in Failed. Sorry, an unexpected error occurred. Please try again later. [iOS 11, iPad Air]
Setting up a clean install of iOS 11.03 on an iPad Air. I'm trying to sign-in to Dropbox, with two-factor authentication. I enter my username and password Get the SMS with the 6 digit code. Ent...
- 8 years agoMaybe this was a temporary glitch? I just tried again and am now logged in.
Mike A.26
New member | Level 2
I'm seeing a similar issue on a fresh iPhone, iOS 11.
- I'm using Google Authenticator for the 2-factor authentication codes.
- Login fails with "Sign-in Failed. Sorry, an unexpected error occurred. Please try again later."
- I don't get any emails from Dropbox about new logins.
- I'm using Google Authenticator for the 2-factor authentication codes.
- Login fails with "Sign-in Failed. Sorry, an unexpected error occurred. Please try again later."
- I don't get any emails from Dropbox about new logins.
Mike A.26
8 years agoNew member | Level 2
Maybe this was a temporary glitch? I just tried again and am now logged in.
- nle8 years agoNew member | Level 2
Just tried, and it worked here also. So yes, probably a temporary glitch.
- Mark8 years agoSuper User IIDropbox has been having service impacting issues today.
All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579
Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one though!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!