We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

John A.14's avatar
John A.14
New member | Level 1
10 years ago

Selective Sync not showing all folders

Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've ...
Mac
Sync
  • odessavid's avatar
    odessavid
    8 years ago

    We had same problem. Here is solution

     

    1. Log in to www.Dropbox.com using your web browser.
    2. Click on your name at the top right corner of the page.
    3. Click on "Settings".
    4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

    5. Then, use the following link to install the latest stable version of the Dropbox desktop application:

    https://www.dropbox.com/download

Mariedb's avatar
Mariedb
Icon for Dropbox Staff rankDropbox Staff
10 years ago

Hi there! 

If the folder is not showing up, it would sound like you have a syncing issue on your computer. 

Would you be able to try quitting Dropbox and starting the app up again? 

Let me know if that works for you! 

  • ThorDAN's avatar
    ThorDAN
    New member | Level 2
    8 years ago

    I solved the issue by changing the name of the master directory not being synced on the webpage. hope it also works for you.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!