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Forum Discussion
Empty Folder on PC showing 1.5TB
The dropbox file on the E drive is empty. However, when I right-click and select properties it's showing it contains 1.5TB.
Please can someone explain why this is and what to do about it? Thank you
- Megan
Dropbox Staff
Hey there, MikeBook, I'd be more than happy to help!
As a first step, would you mind clarifying the app's current syncing status?
Just so that I can have an idea, and see if it's still syncing content, or if it's up to date.
If you could also attach a screenshot of the folder's properties, that'd be splendid.
I'll be waiting for your updates!
Hi Megan, I actually uninstalled the app yesterday which is why I was a little confused as to this folder still showing this. Would it help if I re-installed?
- Rich
Super User II
MikeBook wrote:
The dropbox file on the E drive is empty. However, when I right-click and select properties it's showing it contains 1.5TB.
Within the Dropbox folder is a hidden .dropbox.cache folder. This folder holds files while syncing as well as files you've deleted elsewhere (the Dropbox website or other devices) for 3 days before purging them.
If you don't have hidden files and folders enabled in your operating system, you wouldn't see the folder.
Does this still work if I've uninstalled Dropbox?
