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Mark T's avatar
Mark T
Explorer | Level 3
2 years ago

Screenshots are not being saved to Dropbox on my new computer

I have a new HP computer. Windows 11. I use to do Ctrl Prt SC and the screenshot went directly to my Dropbox screenshot folder. That does nothing on my new computer. The prt sc wording is on the uppe...
  • Rich's avatar
    2 years ago

    @Mark T wrote: 
     

    The prt sc wording is on the upper portion of the right shift key. Nothing happens even with ctrl shift prt sc.


    I think you need to figure out how the Print Screen keys works on your computer first, since it's in a non-standard location. You may need to hold you Fn key, if you have one, or something similar. Try taking a screenshot and just pasting it into Paint Brush or Word, etc., to see if it's at least working. Once you know it's working, you can enable the Dropbox option in Preferences.

     

    Also note that you usually only need to hit Print Screen (no CTRL) to take a screenshot of the entire window, or ALT+Print Screen to take a screenshot of the active window. The CTRL key usually isn't needed.

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