We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Wayne 1234
3 years agoExplorer | Level 4
Removing member from folder problem
Hi all, I’m trying to remove a member from a sensitive folder who has left the organisation. However when I try to remove them I get a message saying - ‘Member Still Has Access. The member has sti...
- 3 years ago
Wayne 1234 wrote:
Member Still Has Access. The member has still got access through a parent folderIt sounds like you're trying to remove their access from a subfolder when they're still a member of a higher level folder, which likely still gives them access to everything in it.
Check the parent folder (or higher) and make sure they're no longer a member.
Rich
Super User II
Wayne 1234 wrote:
Member Still Has Access. The member has still got access through a parent folder
It sounds like you're trying to remove their access from a subfolder when they're still a member of a higher level folder, which likely still gives them access to everything in it.
Check the parent folder (or higher) and make sure they're no longer a member.
Wayne 1234
3 years agoExplorer | Level 4
Brilliant thanks Rich, went right out and started again and like you say I was just trying a sub folder.
All done now, thanks for your help., Wayne
All done now, thanks for your help., Wayne
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!