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Forum Discussion
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
Do I need a paid plan to view a shared folder
- Hannah
Dropbox Staff
Hey Gareth2, thanks for posting your question.
Shared folders do take up space in each member's account, so each member will need enough space to accommodate the folder.
There are ways to earn bonus space, but if the folder is too large, the members might need to upgrade.
Otherwise, the owner can give view only access to the folder through a link and if the members need to upload files, the owner can send them a file request.
