We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Bangharth2022's avatar
Bangharth2022
New member | Level 2
2 years ago

Uploading video on my iPhone is taking too long

I have been trying for a day to upload a video from my iPhone 14 pro to dropbox. The status bar barely moves even when I’m using high speed internet. This is a crucial video I need to upload to Dropb...
Mobile
Sync
upload
  • Bangharth2022's avatar
    Bangharth2022
    2 years ago
    It’s a 1hr video on my iPhone 14 pro camera, I was using the app. I tried both data and Wi-Fi. After 2 days, it finally uploaded
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there Bangharth2022, sorry to hear you're  having issues with this.

 

Can you please let us know the size of the file you're trying to upload and if you've tried another wifi network or doing this via cellular data?

 

Also, are you uploading via the mobile app or through a web browser?

 

Keep me posted!

Bangharth2022's avatar
Bangharth2022
New member | Level 2
2 years ago
It’s a 1hr video on my iPhone 14 pro camera, I was using the app. I tried both data and Wi-Fi. After 2 days, it finally uploaded

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!