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tardisbleu's avatar
tardisbleu
Explorer | Level 3
2 months ago

Sending computer shows 165 GB of data but receiving computer shows 2.01 GB

Sending computer shows 165 GB of data but receiving computer shows 2.01 GB. How to get the receiving computer to get the complete file?  I have changed to not show "read only" numerous times, but it ...
Desktop
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey tardisbleu, thanks for the update here.

 

Is the Dropbox application installed on computer 2? And what is the sync status and version of Dropbox on that computer?

 

You can hover over the Dropbox icon in your system tray/menu bar to see that info.

tardisbleu's avatar
tardisbleu
Explorer | Level 3
2 months ago

What is sync status?  I have transferred these file before with no problem.  Don't know why they won't go back to the computer

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey tardisbleu!

     

    You can see more about the app's syncing status and how to locate it here or by following Hannah's steps provided above. 

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