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Nele51582's avatar
Nele51582
Explorer | Level 3
6 months ago

My file has yet to sync from my PC to my account online. Can someone help me?

I created a file on my PC yesterday and placed it in Dropbox. However, when I open it online, the file has not yet synchronized. Can someone please help me with this?
  • Megan's avatar
    Megan
    6 months ago

    Thank you for the patience, don't worry we'll do our best to get to the bottom of this Nele51582.

     

    So, if you try to download and install our app using this link, do you have any issues? 

     

    Feel free to send me a few screenshots of the app, and how did you update your content in order for me to have a visual of the app. That might help me have a clear idea.