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tougias's avatar
tougias
Explorer | Level 3
2 months ago

I'm unable to create a share link to a file - my sharing activity has been suspended.

Hello,   I to create a shared link and I get this error : "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Servi...
Error Messages
Share
Shared Links
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

Its unlikley that its that file which caused sharing to be stopped. 

 

To rectify you need to contact Dropbox support via www.dropbox.com/support. 

  • tougias's avatar
    tougias
    Explorer | Level 3
    2 months ago

    Hi Mark, I tried to, but it seems that there is not a way to contact support. It only gives me the options of Help Center, Community and Learn.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 months ago

      If you are a free user the only way is to try and bounce this thread back to the top when support are online (somebody like Nancy). 

      • tougias's avatar
        tougias
        Explorer | Level 3
        2 months ago

        Yes I'm a free user of Dropbox (at least for now). I'm sorry, I didn't understand what you said.  What should I do? Should I try to contact Nancy? How can I do this?

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