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Forum Discussion

raphagari's avatar
raphagari
Explorer | Level 3
2 months ago

I can't get my hard drive to sync after disconnecting it from my PC

Yesterday I disconnected my HD from PC, now, this HD is not synced with dropbox online anymore. I went to configurations, and chose this HD to be synced. However, it show an error, saying that "a c...
Desktop
Error Messages
Sync
Windows
  • Jay's avatar
    Jay
    2 months ago

    When you reinstalled the Dropbox desktop application, did you perform an advanced reinstallation to get the option in the advanced settings to locate the Dropbox folder on the external drive?

raphagari's avatar
raphagari
Explorer | Level 3

It says the HD has a dropbox.cache already. 
So I deleted, and still cant assign.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

When you reinstalled the Dropbox desktop application, did you perform an advanced reinstallation to get the option in the advanced settings to locate the Dropbox folder on the external drive?

  • raphagari's avatar
    raphagari
    Explorer | Level 3
    2 months ago

    Thank you Jay.
    It worked after this full unistall then advanced installation!

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