You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
yl4882
2 years agoHelpful | Level 5
raw=1 stop working in safari. Why?
I am using raw=1 to render images in the website I built, the images were working fine on every browser util yesterday (08/09/2023), and now stop working on safari. Does anyone experience the same th...
- 2 years ago
We just released the fix for the issue on Safari with "raw=1" links. Please let us know if you still have any issues.
justing1
2 years agoHelpful | Level 6
It appears Dropbox has changed their share link structure by embedding a key into the share link. For some reason, since this change has occurred, we have noticed that shared pdf files set to open directly (by changing dl=0 to raw=1), open as blank pages on iOS safari. If the Dropbox app is installed, the files open in Dropbox directly just fine. Links also work in Chrome and Edge desktop just fine.
We do not want to have to have user install Dropbox to share pdf's however. Anyone else experiencing these issues, and is their a structural change to the link we can make to correct?
- Jay2 years agoDropbox Staff
Hi justing1, I've merged you to this thread for users with similar questions. Could you try the solutions above to see if they help?
- justing12 years agoHelpful | Level 6
Thank you for the solution. My only hang up with using the "dl.dropboxusercontent" is that it sounds as if it's a deprecated endpoint. Furthermore, this path causes pdfs to download vs display directly in some browsers. Is there a plan to fix the redirect issue with Safari that is being caused by the new links? I would prefer to not use any deprecated endpoints that are not supported with current documentation long term, lest the next guy has to navigate old threads to determine why we are using an undocumented endpoint.
I appreciate the work around.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!