We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

kai9's avatar
kai9
Explorer | Level 3
2 years ago

Online-only docs not appearing in file explorer

Hi all, I just set up a new PC and logged into dropbox. The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my...
  • Rich's avatar
    2 years ago

    kai9 wrote:

    The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my File Explorer.


    Are you perhaps referring to Selective Sync, and not the online-only/available offline feature? Check your Selective Sync settings and make sure you have all of your folders set to sync. If any are unchecked, they won't sync to your computer.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!