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LAA-24's avatar
LAA-24
New member | Level 2
6 months ago

One user can't update files in a shared folder, why?

I have a folder that I’ve shared with 16 persons. All of them have edit permission and all can read. BUT one of the members cannot update the file. I can see that he accesses the file and it is state...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi LAA-24, thanks for bringing this to our attention.

 

Just to be 100% certain, are they attempting to edit the file on the Dropbox site directly, via the mobile app or the desktop machine?

 

This will help me to assist further!

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