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Forum Discussion
lilya_solomyanchuk
2 years agoExplorer | Level 4
New Dropbox folder structure is affecting my syncing
With the introduction of the new version of Dropbox ( I have 183.4.7058 now), there have been issues with its functionality. In the main Dropbox folder, besides the working shared folder, a folder wi...
lilya_solomyanchuk
Explorer | Level 4
No, there are 4 words. It worked good before.
Jay
2 years agoDropbox Staff
Is the folder visible on the Dropbox site? Could you try reinstalling the app, without uninstalling it first, using this link?
- lilya_solomyanchuk2 years agoExplorer | Level 4
Yes, the folder visible on the Dropbox site. Reinstalling the app didn`t help. It still indexing all time.
- Nancy2 years agoDropbox Staff
Sorry for jumping in, lilya_solomyanchuk.
If you check your app’s syncing status, does it seem to make progress or is it stuck indexing a specific number of files?
Also, can you please right click on your local Dropbox folder > select Properties, and let me know how many files it’s currently syncing?
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