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Forum Discussion

Aaron J.1's avatar
Aaron J.1
New member | Level 2
8 months ago

New computer not making files local

I have a Dropbox that I've maintained for nearly 14 years over various devices, and on my latest computer I've found that the files aren't syncing to offline mode automatically. I changed the setting...
Desktop
Dropbox Basic
Sync
  • Jay's avatar
    Jay
    8 months ago

    Hi Aaron J.1, thanks for bringing this to our attention.

     

    Have you tried right clicking the Dropbox folder and choosing the option to make it available offline?

     

    What OS version are you running on that machine?

     

    Keep me posted!

Copperheadproduction's avatar
Copperheadproduction
New member | Level 2

I upgraded recently to Windows 11, and I can no longer find any option to make a file or folder available offline. I've been using Dropbox for over a decade. I NEED to get access to these files. What is going on?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Copperheadproduction, besides the offline/online-only options, do you see any other Dropbox options when right clicking on your files? 

 

If not, I’d like you to check your system tray and let me know if a small Dropbox icon appears there and what its syncing status and app version are.

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