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Forum Discussion
New computer not making files local
I have a Dropbox that I've maintained for nearly 14 years over various devices, and on my latest computer I've found that the files aren't syncing to offline mode automatically. I changed the setting...
I've been a paid subscriber and power user for over a decade, and I can no longer figure out how to make files available offline after I updated to Windows 11. Right clicking on file or folder shows nothing. I can download from the Dropbox app, but that just puts it into downloads, not keeping it in the dropbox folder, but downloaded. I need help fast!
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Also struggling with a new device. Saved large volume of files to dropbox to migrate from old laptop to new. Selected make available online for the whole containging folder and it seemed to be downloading files for about a day but now it has stalled. There doesnt see to be a logic regarding which files are on or offline. Have tried moving files out of folders but it hasn't inspired it to start downloading. Any help? I need to return old laptop asap but I am afraid to wipe it and lose something
- Jay
Dropbox Staff
Hi amy leonard, could you clarify if you meant to write 'make available offline', since that is the option to download the files from the site. Online-only is the one to keep files on the site.
Do the files have any sync icons on them, and if so, what icon do you see?
