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Forum Discussion
Never-ending Backup in Dropbox Backup
For a couple of weeks now I have noticed this phenomenon...
When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Finder and all the files that should be backed up are backed up (or are they?) because the green tick is there as would be expected.
Has anyone else got this problem and any ideas as to how I can fix this?
Hi Megan
Good news!
I deleted version 159.3.5865 and downloaded/installed version 158.4.4564 and all is now well.
Many thanks for the help from you and your team.
John
- Rich
Super User II
jhedleyj wrote:
I have checked in Finder and all the files that should be backed up are backed up (or are they?) because the green tick is there as would be expected.
That's referring to files that are syncing. I don't think that includes any backups you may be running. Do you set up any backups? Check your Backups page?
I don't think there is a problem with syncing. Files I used this afternoon are already up in the cloud (very fast too!)
I have the usual folders being backed up (see Screenshot). Everything seems to be there what should be there eg files I created this afternoon.
I also have an external SSD being backed up which is working very smoothly with no problems. The Mac is still showing "Backing up" despite the files having been uploaded.
I have checked my syncing Bandwidths and both upload and download are set to Unlimited.
- Megan
Dropbox Staff
Hi jhedleyj, how are you today?
Interesting behavior you got going on there.
Can I ask the version of the desktop app that you have installed on your device? You can see this by hovering your mouse over your little Dropbox icon, that's on your menu bar next to your WiFi icon.
Let me know more, and we'll take it from there!
Hi Megan
The icon says “Dropbox 159.3.5865 Up to date”.
In the meantime nothing has changed. The dropdown panel still says it is still backing up but at the same time it is up to date!
Regards
John
