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Forum Discussion

Winniwoman's avatar
Winniwoman
New member | Level 2
6 months ago

My Passwords account is stuck on the “Account” page. What can I do?

I can’t find HELP! My account is stuck on the “Account” page. When I hit the plus sign, I am only allowed to add things like credit cards from a list. I want to add my sites, apps and their passwords...
Dropbox Passwords
Sync
upload
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi Winniwoman, let's jump right into this! 

 

If I understand this correctly, it sounds like you're referring to Dropbox Passwords, right? If not, feel free to clarify. 

 

It also sounds like you're using the mobile app for Passwords. Would you be able to let me know the OS you're using on your mobile? 

 

Feel free to send some screenshots if you have, in order for me to have a visual. 

 

Thanks a bunch!

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