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Forum Discussion
My files in my Dropbox folder have cloud icons, how can I get them local on my Mac?
Hi!
I have been a paying client of Dropbox for several years and must now opt out of this. Actually, that happened automatically when I forgot to update my card number and was, therefore, downgrade...
Hi stephbg, thanks for bringing this to our attention.
When your account is over quota after you downgrade, it isn't possible to add, edit or move any files in your account, since these changes wouldn't sync. The only option would be to delete files from your account to free up quota, or to upgrade.
Regarding your query, you can right click the Dropbox folder and mark it as available offline for the files to download to your machine in order to have the local copies, so you can move them out of the Dropbox folder.
Bear in mind that if your account remains over quota, then your files would be subject to data deletion, on which you can find more information in this article.
If you have any further queries, feel free to message back.
Jay
Dropbox Staff
Dropbox StaffHi stephbg, thanks for bringing this to our attention.
When your account is over quota after you downgrade, it isn't possible to add, edit or move any files in your account, since these changes wouldn't sync. The only option would be to delete files from your account to free up quota, or to upgrade.
Regarding your query, you can right click the Dropbox folder and mark it as available offline for the files to download to your machine in order to have the local copies, so you can move them out of the Dropbox folder.
Bear in mind that if your account remains over quota, then your files would be subject to data deletion, on which you can find more information in this article.
If you have any further queries, feel free to message back.
