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Nele51582's avatar
Nele51582
Explorer | Level 3
6 months ago

My file has yet to sync from my PC to my account online. Can someone help me?

I created a file on my PC yesterday and placed it in Dropbox. However, when I open it online, the file has not yet synchronized. Can someone please help me with this?
Create
Desktop
Sync
Web
  • Megan's avatar
    Megan
    6 months ago

    Thank you for the patience, don't worry we'll do our best to get to the bottom of this Nele51582.

     

    So, if you try to download and install our app using this link, do you have any issues? 

     

    Feel free to send me a few screenshots of the app, and how did you update your content in order for me to have a visual of the app. That might help me have a clear idea. 

Nele51582's avatar
Nele51582
Explorer | Level 3

Disabling S Mode
You can't switch out of S Mode in this version of the Microsoft Store. See the links below for more information about updating the Microsoft Store.
Your device is not running in S Mode.

 

The links below provide the option to update the Microsoft Store, but it appears this has already been done.

 

Again thanks for the help and all the patience!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Thank you for the patience, don't worry we'll do our best to get to the bottom of this Nele51582.

 

So, if you try to download and install our app using this link, do you have any issues? 

 

Feel free to send me a few screenshots of the app, and how did you update your content in order for me to have a visual of the app. That might help me have a clear idea. 

  • Nele51582's avatar
    Nele51582
    Explorer | Level 3
    6 months ago

    Yay! Finally, results—the documents are synchronized! Thanks a thousand times for your help and patience!

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