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Forum Discussion
MS Word track changes visible in uploaded files
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track cha...
Thanks for your quick response. I'm new to Dropbox so this is likely user error--just has me baffled.
Here are the steps:
1. I downloaded articles for a newsletter to be edited on my MacBook (current MacOS)
2. I edited them on MS Word (current version) with review/track changes on.
3. I uploaded them to a shared Dropbox folder.
4. I realized the the files were not saved with track changes/markup off, so I deleted them for the Dropbox folder using permanent delete.
5. I saved the files on my computer again with track changes/markup off.
6. I uploaded the files again to the Dropbox folder.
7. I opened the files in Dropbox and saw that markup edits were still visible.
8. I logged off/on to Dropbox and tried above with same result (2x).
9. I restarted the Browser (Safari, current) and tried above with same result 2x).
What am missing? Why does the markup view come back with the upload?
Hannah
Dropbox Staff
Dropbox StaffHey Wordrafter, I'm not sure this behavior has to do with Dropbox.
If you make a copy of the file and upload the copy instead, what do you see?
You can also try to create a new document and just copy the contents over from the original, to see if that works as well.
I am having the same issue.
- Jay
Hi JoolzM, could you try deleting the file permanently on the site and see if the re-uploaded version has the same preview on the site?
- Hallo Jay. Sorry if I'm being dumb; what do you mean by 'on the site'?
I'm experiencing the problem both in a web browser and in the App (on Android).
