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Forum Discussion
Missing space in my dropbox
Hi, in my settings it says I am on Dropbox Basic plan 2GB. Under refer-a-friend it says I've earned 3.75GB as follows: 1 referral at 500MB Getting started 250MB (2013) Cameral uploads bonus 3GB (2...
- Hey gpk, sorry to jump in here, but I just wanted to mention that you can check your sync settings under the relevant tab in the app's preferences.
I hope this helps!
Rich
Super User II
Super User II
gpk wrote:
Under Plan it says I'm Using 5.63 GB of 5.75 GB ... However my computer tells me my Dropbox folder is using about 3.2 GB.
You likely don't have all of your data synced to your computer. Any files or folders you've removed using Selective Sync or Smart Sync would not be reflected in the space used on your computer, but would still be accounted for when viewing your account online.
When viewing your account online, whatever it shows as your usage is the real number. You haven't lost any storage space.
Hmmm interesting, how would I check what is synced? I can't see any Selective Sync or Smart Sync options but I'm probably not looking in the right place as I'm a very occasional (confused!) user.
Many thanks for your input Rich
- Walter
Dropbox Staff
Hey gpk, sorry to jump in here, but I just wanted to mention that you can check your sync settings under the relevant tab in the app's preferences.
I hope this helps!
